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CAREERS

Join our growing team, kindly submit your resume to careers@zeveshoes.com, office location is at

ZEVE SHOES (Zeve International Sdn Bhd)
STARPARC POINT, BLOCK E-2-6,
JALAN TAMAN IBU KOTA, OFF JALAN GENTING KELANG,
SETAPAK, 53300, KUALA LUMPUR, MALAYSIA.

Other Vacancies

Customer Service Representative Job Description

We are searching for a friendly and analytical customer service to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, and obtain customer feedback. 

A good customer service will demonstrate great time management skills and be passionate about customer service and self-improvement.


Customer Service Representative Responsibilities:

 

  • Promptly responding to customer queries via email, live chat, phone, and social media channels.
  • Immediately escalating serious complaints or issues that you are not equipped to deal with.
  • Liaising with colleagues or managers to find the best solutions to customers’ issues.
  • Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
  • Maintaining a polite, helpful, and professional manner at all times.
  • Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
  • Familiarizing yourself with new products and services as they are introduced.
  • Respecting client confidentiality at all times.
  • Attending workshops and meetings as required.


Customer Service Representative Requirements:

- SPM or Diploma in business, communications, or a related field may be advantageous. 
- Good command of english (writing and speaking).
- Previous experience in a customer service role is preferred. 
- The ability to respond appropriately under pressure. 
- Sound judgment and excellent problem-solving skills. 
- A positive attitude and the ability to build relationships with clients. 
- The flexibility to work irregular hours, when required. 
- Perfect written and verbal communication skills.

Join our growing team, kindly submit your resume to hr@zeveshoes.com, office location is at:

ZEVE SHOES (Zeve International Sdn Bhd)

STARPARC POINT, BLOCK E-6-3,

JALAN TAMAN IBU KOTA, OFF JALAN GENTING KELANG,

SETAPAK, 53300, KUALA LUMPUR, MALAYSIA.

*Working hours is from 9 a.m. - 6 p.m.

Retail Department

Sales Associatate Job Description

We are looking for a motivated and energetic Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers, processing sales transactions, and maintaining a clean and organized store environment.

Sales Associate Responsibilities:

  • Greet customers as they enter the store and provide assistance as needed
  • Handle cash, credit, and debit transactions accurately and efficiently
  • Maintain a clean and organized store environment
  • Stock shelves and displays as needed 
  • Assist in visual merchandising to create an attractive shopping experience for customers
  • Process returns and exchanges in a friendly and helpful manner
  • Offer product recommendations and provide information on product features and benefits

Sales Associate Requirements:

SPM or any equivalent education level.

  • Previous customer service or sales experience is preferred, but not required
  • Strong communication skills
  • Ability to work well in a team
  • Availability to work flexible hours

We offer competitive pay and opportunities for advancment for those who are motivated and eager to learn. If you are interested in joining our team as a Sales Associate, please submit your resume and cover letter for consideration.

Join our growing team, kindly submit your resume to hr@zeveshoes.com, office location is at

ZEVE SHOES (Zeve International Sdn Bhd)

STARPARC POINT, BLOCK E-6-3,

JALAN TAMAN IBU KOTA, OFF JALAN GENTING KELANG,

SETAPAK, 53300, KUALA LUMPUR, MALAYSIA.